Frequently Asked Questions
- 01
We do not have a store at this time, but we a warehouse where you can come and see our products and pick from our inventory. Contact us to make arragments.
Current warehouse location at 2099 Exchange Drive, St Charles, MO
- 02
We can ship to P.O. Boxes via the United States Postal Service (USPS) and FedEx.
- 03
International shipping vary according to weight and location. International shipping rates are calculated at check out automatically with complete shipment tracking for all international orders. Please visit our Shipping page for more information. We recomment to first call us as we are mainly locked to ship with the US territory only
- 04
We guarantee the quality and individuality of all our fair trade products. As a result of the handcrafted nature of our products, many items will vary slightly in color and/or size. If you are not completely satisfied with your purchase, you may return it within 30 days by contacting our customer care team. See contacts for more information. Terms and policy applies
- 05
Please send us an email after placing the order, and will make sure we ship a basket of your color preference.
- 06
It came folded up, with easy to follow instructions on how to get it back to shape. Works
just fine without hassle. Feel free to send us a quick message on Facebbok or our site or call us and someone will guide you on how to reshape if stack. Also please read our blog on reshapping baskets.